*Core Subjects/Syllabus* 

*Semester 1: Healthcare Systems and Basics* 

1. *Introduction to Healthcare Management* 

   - Overview of healthcare systems (public, private, NGOs). 

   - Roles of hospital administrators in clinics, hospitals, and nursing homes. 

   - Trends in global healthcare (telemedicine, AI in healthcare). 

 

2. *Hospital Organization and Structure* 

   - Departments in a hospital (OPD, IPD, ICU, pharmacy, labs). 

   - Roles of medical, nursing, and administrative staff. 

   - Accreditation standards (NABH, JCI). 

 

3. *Medical Terminology and Documentation* 

   - Basics of medical terms, abbreviations, and coding (ICD-10, CPT). 

   - Patient record management (electronic health records/EHR). 

   - Legal documentation and confidentiality (HIPAA compliance). 

 

4. *Healthcare Laws and Ethics* 

   - Medical ethics (patient rights, informed consent). 

   - Legal frameworks (Clinical Establishment Act, Consumer Protection Act). 

   - Malpractice and medico-legal case management. 

 

5. *Basics of Healthcare Accounting* 

   - Budgeting, billing, and insurance claim processing. 

   - Cost-control strategies and financial reporting. 

   - Introduction to health insurance (TPA, Mediclaim). 

 

*Semester 2: Hospital Operations and Management* 

6. *Hospital Operations Management* 

   - Patient flow and bed management. 

   - Supply chain management (procurement, inventory, drug storage). 

   - Waste management (biomedical, hazardous). 

 

7. *Human Resource Management in Healthcare* 

   - Recruitment, training, and retention of healthcare staff. 

   - Performance appraisal and conflict resolution. 

   - Labour laws and staff welfare programs. 

 

8. *Patient Care and Quality Management* 

   - Patient satisfaction surveys and grievance redressal. 

   - Quality assurance tools (Six Sigma, Lean Healthcare). 

   - NABH/ISO standards implementation. 

 

9. *Health Informatics and Technology* 

   - Hospital Management Information Systems (HMIS). 

   - Telemedicine platforms and digital health tools. 

   - Data security and cybersecurity in healthcare. 

 

10. *Marketing and Public Relations in Healthcare* 

    - Branding healthcare services (OPD packages, specialty clinics). 

    - Community outreach programs and health camps. 

    - Crisis communication (e.g., pandemic management). 

 

*Semester 3: Strategic Management and Specializations* 

11. *Healthcare Financial Management* 

    - Revenue cycle management (billing, coding, reimbursements). 

    - Capital investment planning and fundraising. 

    - Grants and government schemes (Ayushman Bharat). 

 

12. *Healthcare Ethics and Leadership* 

    - Ethical decision-making in resource allocation (e.g., ICU beds). 

    - Leadership styles for healthcare teams. 

    - Change management during healthcare reforms. 

 

13. *Public Health and Epidemiology* 

    - Basics of disease prevention and health promotion. 

    - Outbreak management (COVID-19 case studies). 

    - Vaccination drives and community health programs. 

 

14. *Disaster and Crisis Management* 

    - Emergency preparedness (natural disasters, mass casualties). 

    - SOPs for pandemics, fires, and bioterrorism. 

    - Coordination with government agencies (NDMA, WHO). 

 

15. *Internship/Capstone Project* 

    - Hands-on training in hospitals, clinics, or healthcare NGOs. 

    - Final project: Designing a hospital operational improvement plan. 

 

*Elective Subjects* 

- *Healthcare IT and Telemedicine* 

- *Hospital Architecture and Facility Planning* 

- *Health Insurance and Risk Management* 

- *Geriatric Care Management* 

- *Mental Health Administration* 

 

*Assessment Methods* 

- *Theory exams*: Healthcare laws, operations, and ethics. 

- *Practical assignments*: EHR documentation, HMIS software tasks. 

- *Case studies*: Solving hospital management challenges. 

- *Internship evaluation* and capstone project presentation.