*Entry Requirements*: Open to all; no formal prerequisites. 

 

*Course Objectives* 

1. Develop foundational communication skills (verbal, non-verbal, and active listening). 

2. Build empathy, emotional intelligence, and conflict-resolution abilities. 

3. Enhance confidence in social interactions (in-person and online). 

4. Teach strategies for building and maintaining healthy relationships. 

 

*Course Modules* 

 

*1. Introduction to Social Skills* 

- Importance of social skills in personal and professional life 

- Self-assessment: Identifying strengths and areas for growth 

- Overcoming social anxiety and shyness 

 

*2. Verbal Communication* 

- Effective conversation starters and small talk 

- Asking open-ended questions and showing genuine interest 

- Assertiveness vs. aggressiveness/passiveness 

 

*3. Non-Verbal Communication* 

- Body language (posture, eye contact, gestures) 

- Reading facial expressions and tone of voice 

- Personal space and cultural differences in non-verbal cues 

 

*4. Active Listening* 

- Techniques for focused listening (paraphrasing, summarizing) 

- Avoiding interruptions and distractions 

- Demonstrating empathy through reflective responses 

 

*5. Building Empathy and Emotional Intelligence* 

- Understanding others’ perspectives and emotions 

- Practicing empathy in conflicts and disagreements 

- Managing emotional triggers and reactions 

 

*6. Professional Social Skills* 

- Networking strategies (e.g., elevator pitches, LinkedIn etiquette) 

- Email and phone communication etiquette 

- Navigating workplace dynamics and office politics 

 

*7. Digital Communication* 

- Social media etiquette (commenting, messaging, online debates) 

- Video call best practices (Zoom/Teams) 

- Avoiding miscommunication in texts and emails 

 

*8. Conflict Resolution and Negotiation* 

- De-escalating tense situations 

- “I” statements vs. blame language 

- Collaborative problem-solving techniques 

 

*9. Building and Maintaining Relationships* 

- Making meaningful connections (friendships, romantic relationships) 

- Setting healthy boundaries 

- Repairing relationships after misunderstandings 

 

*10. Social Skills in Diverse Settings* 

- Cultural sensitivity and inclusivity in communication 

- Adapting to formal vs. casual environments (parties, meetings, interviews) 

- Supporting neurodiverse individuals (e.g., interacting with people on the autism spectrum) 

 

*11. Public Speaking and Presentation Skills* 

- Overcoming stage fright 

- Structuring engaging presentations 

- Using storytelling to connect with audiences 

 

*12. Self-Reflection and Continuous Improvement* 

- Journaling for self-awareness 

- Seeking and giving constructive feedback 

- Creating a personal action plan for ongoing growth 

 

*Learning Activities* 

- *Role-Playing Scenarios*: Simulated conversations (e.g., job interviews, networking events). 

- *Group Discussions*: Debates on social dilemmas (e.g., handling criticism, giving feedback). 

- *Video Analysis*: Reviewing recorded interactions to identify non-verbal habits. 

- *Community Projects*: Team-based tasks to practice collaboration and leadership. 

 

# *Assessment Methods* 

- *Participation*: Engagement in role-plays and group activities. 

- *Reflective Journals*: Documenting personal social challenges and progress. 

- *Final Project*: Delivering a short presentation or hosting a mock social event. 

- *Peer Feedback*: Evaluating classmates’ communication styles constructively. 

 

*Certification* 

- Complete 80% of sessions and participate in final project. 

- Submit a reflective portfolio showcasing skill development.